10 Mistakes to Avoid When Choosing a Container Storage Company

10 Common Mistakes to Avoid When Choosing Container Storage

Choosing the wrong storage provider can lead to a frustrating experience. From unexpected fees and poor access to insecure facilities and damaged goods, a bad decision could cost you more than just money. Whether you’re storing household furniture, business inventory, or even a vehicle, it’s worth getting it right from the start.

At Boxxs Self Storage in Linlithgow, we’ve seen firsthand how things can go wrong when customers unknowingly settle for subpar storage. To help you avoid the same pitfalls, here’s a guide to ten common mistakes people make — and how you can store smarter from day one.

1. Not Researching the Provider Properly

A polished website or low price doesn’t guarantee quality. Before booking a unit, it’s important to ask questions. Are the containers brand new or old shipping cast-offs? Are the terms transparent, or are there hidden costs? Is the company responsive when you need help? At Boxxs, we only use clean, new one-trip containers and our pricing is clear from the start. No surprises, no small print.

2. Forgetting to Check Access Hours

Some storage companies restrict you to office hours or require advance appointments to access your unit. Others charge you extra for weekend visits. At Boxxs, you’ll never need to work around someone else’s schedule. With secure 24/7 PIN code access, you can reach your container any time — early mornings, late nights, weekends, or holidays.

3. Overlooking Security Measures

Security should never be an afterthought. A reliable storage facility should offer robust protection through CCTV, access control, and clear accountability. At Boxxs, the entire site is covered by high-definition surveillance and monitored through automatic number plate recognition. Every unit comes with a high-quality padlock, and only you hold the key. That’s how secure storage should be.

4. Ignoring the Condition of the Site

The environment matters. A muddy yard, poor lighting, and dented containers are all signs of a facility that cuts corners. Cleanliness, maintenance, and infrastructure are all part of the storage experience. At Boxxs, we operate from a well-managed business estate with proper signage, hardstanding ground, and clean, well-lit surroundings that reflect the professional service we offer.

5. Booking a Container Without Seeing It First

Reserving a container without viewing it can be a gamble. Many customers arrive to find rust, strong odours, or signs of previous use that make the unit unsuitable. At Boxxs, we actively encourage visits before you book. Our containers are clean, dry, and exactly as described — what you see is what you get.

6. Compromising on Container Quality

Used shipping containers may have a long history — and not always a clean one. Containers that previously held food, chemicals, or industrial cargo may come with lingering damage or smells. That’s why Boxxs only offers new one-trip units. They’re clean, odour-free, structurally sound, and ready for secure long-term use.

7. Not Asking About Contracts or Deposits

Many storage companies lock customers into six or twelve-month contracts or require large upfront deposits. At Boxxs, our terms are designed to work around your needs. We offer rolling monthly agreements with no deposit, so you can store for as long — or as short — a time as required.

8. Choosing the Wrong Size Container

It’s easy to be tempted by deals on undersized units, only to realise your items won’t fit. Non-standard containers might be cheaper on paper, but they’re not useful if you’re forced to upsize halfway through. Boxxs provides full-sized 10-foot and 20-foot units and we’re happy to help you decide which is right for your situation.

9. Underestimating the Importance of Drive-Up Access

Some facilities stack containers or offer limited access within tight, congested yards. This makes loading and unloading a hassle — especially if you’re on a schedule. At Boxxs, every unit offers genuine drive-up access with wide turning areas, clear ground, and smooth entry points. You can pull up, load up, and move on without delay.

10. Picking a Location That’s Inconvenient

Even the best storage unit becomes a burden if it’s out of the way. Whether you’re storing business tools or household items, proximity matters. Boxxs is based at Mill Road Industrial Estate in Linlithgow — just minutes from the town centre and key routes across West Lothian and Central Scotland. For Bo’ness, Falkirk, Bathgate, and Polmont residents, we’re right around the corner.


Final Thoughts: Store Smarter with Boxxs

Self-storage should be straightforward, secure, and stress-free. By avoiding these common mistakes, you’ll save time, money, and frustration. At Boxxs, we’ve built our entire service around what real customers need — simple terms, premium containers, 24/7 access, and complete peace of mind.

Visit us at Mill Road Industrial Estate, Linlithgow.
Book your storage unit today at www.boxxs.co.uk
Or give us a call on 0131 629 4540 — we’re here to help

Boxxs Self Storage — Smart storage, done properly